Due to unforeseen circumstances as well as extreme weather conditions, we are experiencing delays with final delivery in some areas of the United States. Please allow an additional 3 business days from the time of your original estimated arrival date for final delivery.
How can we help you?
Popular Answers
Domestic Shipping & Handling
Shipping prices are determined by the shipping location, the shipping method selected at checkout, as well as the type of item(s) ordered.
International Shipping & Handling
Our international shipping policies are as follows:
What is your privacy policy?
Please see this page for our detailed privacy policy.
Returning a Manufacturer Direct Item
We're committed to your total satisfaction. You may return your Manufacturer Direct item to us within 30 days of your items delivery date. Please follow the below instructions
How do I return a gift?
Instructions for how to return an item that was received as a gift.
Return Status
It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.
All Help Topics
Product Information
Site Information
- Accessibility Issues
- Cache
- How can I contact customer service?
- How can I create an account?
- How do I change my account information?
- How do I enable cookies on my computer?
- How do I remove my email address?
- How do I report an issue with your web site?
- Jersey Assurance FAQ
- Jersey Assurance Terms and Conditions
- Security & Safe Shopping
- Terms of Use
- What is your privacy policy?
- Why Shop With Us?
- Your Satisfaction Guaranteed
Returns